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15 min
PDSA (Plan, Do, Study, Act) Sheet Template
A Word template to support you carry out PDSA’s in your Big Room.
Improvement Tools
10 min
Identifying Waste Template
A Word template to support you identify waste in your Big Room pathway.
Improvement Tools
15 min
e-Learning: An Introduction to Quality Improvement
An e-Learning module that helps users understand what we mean by Quality Improvement, what’s required and why it matters.
Enabling Improvement In Healthcare
15 min
e-Learning: Measurement Basics
An e-Learning module that helps users understand why we measure, measurement techniques and the FCA improvement structure.
Data Skills
15 min
e-Learning: Effective Meeting Skills
An e-Learning module that helps coaches create a psychologically safe space for the Big Room meetings to take place in person or online.
Enabling Improvement In Healthcare
15 min
e-Learning: Pre-Phase and Getting Ready
An e-Learning module that helps coaches understand the principles of Pre-Phase & Getting ready, what this means in Flow Coaching. It also includes getting started with the Team Coaching Model and preparing to get started with the Big Room.
FCA Methodology (Our Approach)
15 min
e-Learning: 5Vs to PDSA
An e-Learning module that helps coaches understand why we work on Flow, ownership vs buy-in. More information on the Team Coaching model, understanding the FCA approach, Roadmap and 5V’s, including some great case study examples.
FCA Methodology (Our Approach)
5 min
Storyboard Template
A PDF template to support you to create your own story board for your Big Room pathway stories.
Improvement Tools
15 min
e-Learning: Process Mapping and Mapping Your Pathway
An e-Learning module that helps coaches define a process, understand the benefits of process mapping and create a high level process map for their pathway.
Patient Flow & Pathway Improvement
15 min
e-Learning: Helping and Humble Enquiry
An e-Learning module that helps coaches understand helpful and unhelpful helping. How to humbly enquire to build ownership and engagement and common pitfalls to consider when coaching a Big Room.
FCA Methodology (Our Approach)
15 min
e-Learning: Building an FCA Big Room
An e-Learning module that explains: What a Big Room is, where the concept came from, why it works and what conditions you need for success. It also examines the key structural elements, how to get started and what approach to take.
FCA Methodology (Our Approach)
